A missed call at peak hour is a lost guest and an order that never happened. An AI assistant takes orders and reservations around the clock, replies in chats within 30 seconds, and runs outbound calls to your guest base with promotions. We start with a free automation map: in 14 days we analyze your processes and show where AI pays off fastest.
Below are the bottlenecks AI implementation solves specifically in this niche — no generic talk.
A voice and chat assistant takes delivery orders and books tables without a host — at night, on weekends, at peak hours. The guest names the dishes, date, and party size; AI records everything in your CRM or reservation system. Not a single call or message goes unanswered.
“Any tables free tonight?”, “How long does delivery take?”, “What’s on the vegan menu?” — AI replies instantly in WhatsApp, Telegram, on your website, and on social media. The guest gets an answer while the hostess is busy with the floor and the operator with the previous order.
AI calls guests who haven’t visited in a while, confirms reservations, and invites them to promotions and new menu items. The voice sounds natural, and the conversation follows your script. It works through your base on weekdays and repeat orders without pulling staff away from the floor.
The system transcribes every call and chat, flags unhappy guests, cancelled reservations, and operator mistakes. You see why a guest didn’t place an order and where revenue leaks — instead of manually sampling recordings.
Implementation is staged: first a free automation map, then a pilot of one scenario with measured results, then scale. You pay for a measurable result, not for technology.
We analyze your calls, chats, reservations, and delivery. We show where AI will take the load off and calculate the payback for your guest flow. Free, with no obligations.
We launch AI at the most painful point — usually order taking or outbound calls. We train it on your menu and scripts, test it on real guests, and measure the effect.
We connect the remaining channels and locations, integrate with your CRM, iiko/r_keeper, and delivery system. We set up analytics and maintain the assistant’s operation.
You start with a free automation map. Then you pay for a measurable result in numbers, not for technology.
The automation map is free: in 14 days we analyze your processes and calculate the payback. A pilot on one workflow (for example, order taking or outbound guest calls) starts from 90,000 ₽. Turnkey implementation with all channels and integrations is priced individually for your guest flow and number of locations — the range depends on call volume and the integrations you need.
No. AI takes over the routine — standard orders, repetitive questions, outbound calls to your guest base — while your people focus on guests in the dining room and on complex situations. Staff stop juggling the phone and the floor, and peak-hour requests stop getting lost. The team works calmer, not smaller.
A voice or chat assistant talks to the guest following your script: it clarifies dishes, delivery address, date and party size, available tables. The data goes straight into your CRM or reservation system. It works around the clock on the phone, in WhatsApp, Telegram, and on your website — no missed calls at night or at peak hours.
We connect to iiko, r_keeper, popular CRMs, reservation and delivery systems, your website, WhatsApp, Telegram, and social media. The exact set of integrations is defined at the free automation map stage — based on the tools you already work with.
We start with a free automation map delivered in 14 days — its results show you where AI will pay off fastest. Then we launch a pilot on one workflow to verify the effect on real guests, and only then scale. This way you invest in a solution proven on your own guest flow, not bought blind.
My name is Vladislav, I am the founder of Edemium. I run your project personally: the audit, the solution architecture and the metrics, without a layer of managers who «will check with the tech team».
Behind me are 100+ of my own services in production and a relevant degree: RTU MIREA, business informatics. I do not sell technology for its own sake: at the audit I will honestly say where AI pays off and where a normal CRM setup is enough.
Start with an automation map: in 14 days we will show where your processes lose money and what can be automated.
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