An empty chair in the middle of a shift is revenue your front desk couldn't save because they were busy with a patient. AI takes over booking, visit confirmations, and call-outs to dormant patients, while speech analytics shows exactly which calls your reception loses. Start with a free automation map: in 14 days we break down your processes and show where AI pays off first.
Below are the bottlenecks AI implementation solves specifically in this niche — no generic talk.
A voice and chat robot takes bookings around the clock — on weekends, at night, at peak load, when the front desk is busy with a patient in the chair. The caller names the service and a convenient time, AI picks an open slot and enters the visit into your practice management system. Even when the line is busy, the call never goes to a competitor: the robot calls back or takes the request in chat.
AI reminds patients about their appointment in advance via messenger and by phone, asking them to confirm or reschedule. A patient who changed their mind frees up the slot early — and you have time to offer it to someone from the waiting list instead of leaving the chair idle. The earlier the cancellation arrives, the better your chances of filling the gap with another visit.
The robot calls through your patient base on its own: invites patients for a hygiene visit every six months, reminds those who never finished their treatment plan, and reactivates anyone who hasn't visited in over a year. Your front desk no longer digs through hundreds of patient records by hand — AI runs the campaign and hands hot responses over to a live employee.
The system transcribes and analyzes every front-desk conversation, not just a sample. For each call you can see: was the price quoted, was a booking offered, how was the objection handled, where did the request fall through. You see exactly at which step of the conversation inquiries stop turning into visits.
Implementation runs in stages: first a free automation map, then a pilot of one scenario with measured results, then scale. You pay for measurable outcomes, not for technology.
Free of charge, we break down your clinic's funnel: where calls come from, where patients get lost, how many no-shows and uncalled records sit in the base. The output is a map of the points where AI delivers impact, prioritized by payback. Zero obligations.
We take one task with the fastest return — say, no-show reminders or hygiene-visit call-outs. We implement it, integrate with your practice management system and phone system, and train it on your services and price list. You see AI working on real patients.
After a pilot with a clear result, we connect the remaining scenarios: request intake, speech analytics, base reactivation. We configure everything for multiple locations and provide ongoing support — refining scripts, retraining models, tracking the metrics.
You start with a free automation map. From there, you pay for measurable results in hard numbers — not for technology.
The automation map is free and takes 14 days: we break down your clinic's processes and show where AI will pay off. A single-task pilot starts from 90,000 ₽. Turnkey implementation is quoted individually after the map and depends on the number of scenarios, locations, and your practice management system.
No. AI takes over the routine — handling standard requests at night, sending reminders, calling through the patient base, transcribing calls. Your front desk stops manually dialing hundreds of patient records and focuses on patients in the clinic and complex cases. AI never touches the dentist's work — it handles booking and communication only.
AI reminds the patient about their visit in advance via messenger and by phone, asking them to confirm or reschedule. A patient who changed their mind frees up the slot early — and the clinic fills it with someone from the waiting list instead of leaving the chair idle. The earlier the cancellation arrives, the more time there is to close the gap.
Yes. We connect AI to your practice management system (for booking and visit confirmation, for example) and to your clinic's phone system. During the automation map stage we verify compatibility with your systems, and in the pilot we set up data exchange so appointments land directly in your schedule.
After the free automation map, we launch a pilot on the selected task. The voice robot is trained on your services, price list, and schedule, then tested on real calls. Exact timelines depend on your phone system and practice management software — we assess them during the map stage.
My name is Vladislav, I am the founder of Edemium. I run your project personally: the audit, the solution architecture and the metrics, without a layer of managers who «will check with the tech team».
Behind me are 100+ of my own services in production and a relevant degree: RTU MIREA, business informatics. I do not sell technology for its own sake: at the audit I will honestly say where AI pays off and where a normal CRM setup is enough.
Start with the automation map: in 14 days we'll show where your processes are losing money and what can be automated.
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