A sales team for industrial equipment, 15 managers. Every deal means a contract, an invoice, shipping documents, an act. All of it flows into accounting, and the head of the department was spending around 10 hours a week just keeping tabs on it.
The request didn't sound like an accounting problem at first: "I don't understand what's happening in the department." The discovery process traced the confusion back to documents. Every evening, the department head was opening deals himself and checking what had shipped against what had been signed, because the summary arrived a week late and already had after-the-fact corrections in it.
The first thing that surfaced: some documents were traveling through managers' messengers and personal inboxes and reaching accounting one to two weeks late. Accounting wasn't working with the flow — it was working with whatever made it through. That's where the rush to the 25th came from, and the endless "still waiting on documents."
What we built: AI parses every incoming document and call tied to a deal, extracts the details and amounts, matches them against what's already posted, and flags discrepancies — shipped but no act; act exists but the amount is different; contract signed but no invoice issued. The department head's oversight shrank from 10 hours a week to 30 minutes, because now he's reviewing a list of exceptions instead of everything at once. 100% of calls and documents get reviewed — not a sample that someone got around to.
The side effect turned out to be financial: over two months the department added +27% to revenue — not because anyone got better at selling, but because deals stopped stalling in paperwork, and it became clear exactly where they were getting stuck.
"The most uncomfortable discovery is usually not about the AI. It turns out the documents weren't getting lost with the accountant — they just weren't reaching him."
A real Edemium case study: the control and revenue figures are actual results from this implementation. Yours will depend on your document volume, number of counterparties, and accounting system. We don't quote percentages before we've looked at your flow.
